Worst car insurance company I've encountered in 15 years of driving.
Initially attracted by low price, as most are. The company took money without issue. Two days after the policy had started, the company asked me to provide an utterly ridiculous number of documents: proof of occupation (payslip or headed letter), proof of address (utility bill), copy of log book, copy of front and rear of driving license, driving license check code and proof of NCD.
When the insurance term was coming to an end I rang approx one month in advance because I didn't want it automatically renewed - I was told that a note was going to be put on my file. The company then contacted me three times by telephone and three times by email, in order for me to inform them each time that I did not wish for my insurance to be renewed. No surprises - they renewed it anyway and debited my account.
When I contacted them in order to demand an immediate refund they actually obliged.
5 years ago
Debenhams Car Insurance has a
4.1
average rating
from
1,859
reviews
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