Terrible customer service on our last order.
Vinyl was cut to an incorrect size by the factory - we were blamed as having cut it and at no point were we treated as being right.
Ross Smith hung up on our call when requesting a refund for a returned roll and waited several weeks (turned into months) to get the refund when the factory confirmed they had cut it wrong.
DCTUK had to have a refund before we did?? Very poor!!!!!! and cost us money in having to send a fitter back to site to correct after being made to buy another roll! very hesitant to ever use again
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