Driver delivering the mat had a stinking attitude because he couldn't get right to my doorstep, he had to carry a 2 metre mat round the corner to my premises. Strangely, a flatbed lorry with a crane on it delivering wood the previous day, managed to get to my doorstep. I expected "2m square" to be 2 metres by 2 metres. Nope. I got 2 metres by 110cm. Nothing "square" about that. Patronising and unhelpful customer service from Ross via emails. Absolutely no offer of a solution at all to my problem. A waste of £57. From misleading website listings to attitude and zero help. One of the worst ALL ROUND customer experiences I've ever had. You need a review option for NO Stars. I have since purchased 2m x 2m from elsewhere, from a nice and clear website, delivered to my doorstep by a friendly driver.