If, as you say, my opinion matters to you, then why has no-one at Dannells responded to my e-mail of 4th September (as detailed below)??
Sat 04/09/2021 17:18
Good afternoon,
Earlier today we finally got around to using the small oval lamp shade making kit that we ordered from you back in June.
Unfortunately, we are not very happy with 'the finished product' and although we appreciate that there will inevitably be a bit of a 'learning curve' to overcome when using your kits, in this instance we do not think that the problem was self-inflicted.
We were using your small (200mm) oval kit and having followed the instructions very carefully & to the letter, everything was fine right up until we got to items 22 & 23 i.e. 'pinch the fabric, pull taut and fold onto the sticky rings' & 'use the finishing tool to push the fabric behind the rings'...... there was simply too great a width of material to tuck over/around/behind the rings. N.B. We had kept the rings very close to the edge of the backing panel when rolling (i.e. no more than 1mm away from) so with the kit provided we don't see how we could have done any better than we did.
At this point, it seemed that the only thing to be done was to attempt to trim the width of the excess material to allow it to be tucked over/around/behind the taped rings. Had we known/anticipated that the material would be too wide before we rolled the panels onto the rings then trimming off 2/3mm in a straight line would have been fairly simple to do......but attempting to do after the material had been rolled into the oval shape proved to be extremely difficult and inevitably resulted in a wavy line / poor finish i.e. a long way from the professional finish that we had been looking for from this product. Obviously at this point, even though we have plenty of spare material, without a spare plastic backing panel and another roll of double-sided tape, we cannot simply dismantle and start again.
It is clearly too late for our attempt at lamp shade making, but to avoid others suffering a similar fate, could you please review the width of the 'release paper' provided & check that it is compatible with this smaller sized ring (i.e. for the 200mm oval shade).
Your sincerely
Phil Sheldon
2 years ago
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