Terrible customer service. The shoes they sent were far smaller than standard sizing and when I sent photos comparing the shoe they sent to a normal EU41 and advising that I thought it had been labelled incorrectly, I was told that dance shoes always come up smaller. They therefore refused to refund postage. The sizing chart on their website however, gave no indication of this. If the shoes are not standard sizing this should be stated on the website with some guidance. Otherwise how is anyone meant to know what size to order?!
2 years ago
Dance Direct has a
4.7
average rating
from
6,716
reviews
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