I have ordered quite a lot from Daals recently and was originally happy with the service. That is until you have an issue with an order! Misleading delivery times on the website. Really poor at resolving the delivery issue which ensued because of this, once I raised this issue as the items would not arrive in time. Poor attitude as they just cancelled the order. This situation was made worse when they told us that the refund would take 14 days to be returned to the us. This has now left us without the funds to replace the items in time before new leave the country. I asked if they could look at expressing the delivery to save cancelling but they were not interested. The call handler was disinterested even when I explained our circumstances. A really nonchalant attitude to resolving a problem for a regular customer. WILL NEVER USE AGAIN.