Join Cymphony and create a Synergy with your business. Using Cymphony allows me the time to have the answer and or information ready for the customer before I have to make contact. As I don't always want a customer to know I am not in the UK the calls are taken form " a member of my office staff" therefore the customers who calls in are not aware I am not always in the UK. The headache of having to answer every call has been taken away and the business never misses a call. I have arranged with Cymphony to take secure encrypted credit card payments. This again means that I don't need to be on hand to do this ~ and I process the payment in my time. They will even pop a letter in the post for you ~ if you ask them nicely. Yours Sheena