Overall terrible customer service! Ordered samples for some wave curtains. Only half the samples arrived and no sign of the others arriving. I had to pay extra as i ordered more than 10 samples but never received all of the sample, plus i was never refunded. Customer service team are atrocious. Slow and uneducated about the products. I would at this point gone to another company, however, i specifically wanted the wave curtains which don't seem to be available elsewhere so was stuck using curtains to go. When curtains arrived the instructions are not clear if you're using top fixing brackets and customer service have no product knowledge and therefore not equipped to inform you on how to use the fittings. Plus they take no initiative to think that maybe the fitting instructions should be updated to reflect that fact that the face fittings are universal and can be used for the top fittings. Which as mentioned, isn't highlighted in the installation instructions. If the customer service were aware of this the 1st person i spoke to wouldn't have wasted my time sending out new part which weren't actually required.