This is the last time I ordered something with Currys! 5 failed delivery attempts, nobody knows what's going on. One person told me the delivery address was changed, the other told me it wasn't possible to change it. And instead of redelivering, as promised they now refunded my order, against my will. I spent more than 1 hour on the phone. Now they are offering me to order my headphones again via their website - as if. I am certainly not going through this drama again! I wanted to support a British business but they don't care anyway. I got a reply from someone at Currys on my other review on Trustpilot but all they did was kinda say, 'sorry you feel that way' instead of actually trying to redeem themselves. So I ordered my £330 headphones on Amazon now where I know they will be delivered tomorrow. One thing I have to add to their defence: the people in customer service were friendly and tried to help. It's just that Currys didn't seem want them to help, lots of computer says no situations. And what didn't help either was that Currys used one of the worst delivery services out there - DPD. They never left missed delivery cards... and delivered to the wrong address, twice...