Great looking website lured me in but all style no substance. Ordered package, I tracked on Hermes, looked dodgy as they said they tried to deliver but I knew this was false. Contacted CB, they said the parcel was lost and issued a refund straightaway (great!) and a 10% discount on next order (not so great as I had ordered with an introductory 15% discount). Couple of days later had a text from Hermes saying the parcel was coming (unexpected but this was promising- I was hoping the parcel would arrive and I could then contact CB to cancel the refund/repay). Parcel arrived and was suspiciously light but didn't look tempered with and was closed. Opened it and it was full of tissue paper, the packing slip, the CB catalogue and a free sample. Not quite the £100 order... Contacted CB to let them know and they were uninterested. Anyway, a whole lot of faff for nothing. Use Lookfantastic. Classing this as a damaged item as the box did not contain the items.