Format and content of L3 AET was good to give an easily accessible understanding of the underpinning knowledge, which I used with my experience to complete assessments - not sure if there was always enough content for those without their own field experience to add to it? Online portal easy to navigate, and I say that with only adequate IT skill! I would have greatly benefitted from physical resource and a video conferencing induction with tutor, which along with virtual workshops are now available, so that's an improvement. More interactive webinars would also be beneficial, to give as much of a learning community environment to online teaching as possible. A reminder that course deadline was due would have been helpful, quite disconcerting to find your portal closed one day! However, on the occasions I called the CTC helpline, the staff I spoke to were excellent - extremely amiable and helpful. Last but not least, my tutor Angela was fabulous at getting me through at the end, presumably going a little above and beyond to get me finished on time, with a very supportive attitude, but pushing for your potential. I do wish the induction had been there for me so that I realised that sooner; to interpret correspondence it is essential that people 'meet' virtually. On the whole, the course is adequate for online learning, but all the improvements to make it more interactive are much needed for a better experience (especially for this particular course to practice what it preaches), and Angela has a great teaching presence in video workshops to enable this.