We booked a ski holiday with Crystal last January to Les Deux Alps to stay at the hotel L’oree de piste right next to the main lifts and resort centre, we have just travelled to Manchester ready to fly tomorrow morning and have just received a phone call from Crystal stating that they have moved us to another hotel a long way out of the resort. All they could say is that if we want to we can cancel and miss out on our holiday, however under their recommendation we have already booked our cases in. There is no explanation for the change and no apology for the change. If we had booked a last minute offer I could understand but this was booked a year ago. This is a pure scam and a break in the contract they have with us I question whether I would travel with this company in the future.