I have tried Crystal several times. Every time one of the flight legs advertised has been ‘unavailable’ and after some theatrical pauses a fare is available £200- 300 more than the advertised. This manifests itself every time as ‘booking declined’ online followed by a call from Crystal offering pricier alternatives. This is the pattern every time (I always decline the extra and go to another agency or the airline). This has happened to me too often to be genuine! It’s a bait-and-switch con!
5 months ago
Crystal Travel has a
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