Absolutely horrendous company. AVOID AT ALL COSTS. Spent 4 hours on the phone with multiple different ‘customer service reps’ after the company cancelled our flights (which we needed for the next day). They refused to take responsibility and left us out of pocket and wasted our time. Read the fine print very carefully when booking and ‘confirming’ tickets, this company are ruthless and have zero customer service initiative or support - you will be the one that has to pay the price for dealing with this awful company. Had the worst experience of my life, please please stay away.