just nowNEW-Edit Very disappointed with my experience of Crystal Travel. I purchased a flight advertised at a certain price on Momondo, only to receive a notification that the booking wasn't successful ant to call Crystal Travel, which I did. I received a call back 20 mins later from an advisor called Freddie Smith. He told me that there was only one seat left on the flight and it was 30% more expensive than they had advertised. As the flight was for a friends birthday and everyone else was on that particular flight I panicked slightly, and accepted what I was being told (big mistake). I felt pressured to accept the price as I didn't want to miss out on the last flight and accepted the offer. When I returned home 1/2 hour later I checked the BA website to find the flight had many seats and the price was considerably lower than I had been charged. BA have a policy that they will cancel flights within 24hrs of booking. I emailed Freddie to see what could be done, but received no reply. When I complained to the team leader Vikram Thakur we eventually agreed on a £50 refund. I agreed to this as it seemed otherwise the process would be long and drawn out. Unfortunately, I then received an email offering me £60 off my next flight, which was not what I agreed. I complained but again no reply. Avoid this company at all costs.