I decided to try Crystal Hearing after calling other clinics more local to me and either getting an answer phone or having to wait two weeks to be seen. John answered my call immediately and arranged an appointment for the following afternoon at a time that suited me. On meeting John I found him and the treatment that I received very professional. Within a matter of minutes my ears were wax free and my hearing perfect again. Not that it was the main consideration of mine but Crystal Hearing’s charges were more competitive than other clinics that I tried before phoning John. I will contact Crystal Hearing first, if I need any future treatment and would highly recommend this clinc to anyone with hearing difficulties. Thankyou John.