I damaged my very old hearing aids whilst abroad. With some research on line, I found Crystal Hearing Ltd and contacted John Lloyd who was in an area I knew. As I required top end hearing aids as a replacement , with extra equipment to stream the hearing aids with my phone, it was essential to get good advice and be certain that I could get the best price available. John was able to supply new Phonak hearing aids at a very competitive price, with all the extra devices and had them ready for me to collect and have them set up on my return to England. I could not have chosen a better person to do that for me. Very professional approach and always willing to help. Thank you John for an excellent service. Everything works just as it should.