JOHN WAS BRILLIANT! CANT FAULT HIM. I WAS IN PAIN WITH BLOCKED EARS AND HE WAS ABLE TO FIT ME IN ALMOST IMMEDIATELY! I WAS RATHER HESITANT AS I HAD HAD MY EARS DONE BEFORE WITH MICRO SUCTION AND IT WAS NOT A VERY PLEASANT EXPERIENCE..I EVEN TOOK MY HUSBAND WITH ME.. BUT I CANT STRESS ENOUGH HOW GREAT THE WHOLE PROCESS WAS WITH JOHN....NO PAIN, NO DISCOMFORT, AND WHAT A RELIEF WHEN I COULD ACTUALLY HEAR AGAIN.!! PLEASE DO NOT HESITATE....HE IS GREAT, KNOWS WHAT HE'S DOING AND I HIGHLY RECOMMEND. VERY GOOD PRICE TOO!! HE IS MY NEW EAR MAN!!! THANK YOU SO MUCH