I have had hearing aids for years and used many Hearing Consultants as I moved around the Country. I can vouch for the fact that John Lloyd of Crystal Hearing Ltd. is by far the best consultant I have ever come across. He is helpful, patient (which is important when buying aids) and very thorough. He does not push any particular product but finds the one that suits you and your lifestyle best. His prices are competitive and his after sales service is second to none. I still get the same service as I did when i first bought my Phonak aids may years ago. I can thoroughly recommend him to you. Bill M