Unprofessional unsafe practices crunch couldn’t give a dam.
I requested Crunch 6 months ago to close my company to date still not done, what’s worrying they use unqualified people to do your accounts from what appears to be a script. I have lost thousands due to their incompetence. Complaints are ignored, when you try and escalate your fobbed off.
Warning stay clear of this company. By far the worst company I have ever dealt with, this company will not be around in a few years won’t be long before BBC watchdog get there teeth into them
Hi Mel,

Thank you for your feedback and we're really sorry to hear that you've had a bad experience. This is not what we're used to hearing and we'll do all we can to put things right where we feel that we can.

We'll make sure that a member of the team is in touch as soon as we can and we'll review what has taken place on your account.

We have a thorough complaint process at Crunch and our records show that a Team Manager responded to your original concerns last month but we've not had a response until your review today. We completely disagree with your comments about our staff members and that our practices are unsafe.

We'll be in touch as soon as we can.

Kind regards
Crunch is rated 4.20 based on 279 reviews

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