All the advice they gave me was either wrong or so poorly communicated as to be ineffectual.
Filed my VAT 3 weeks late despite me calling up several times to try and push it along.
Now I am still getting letters from HMRC asking me where the money I owe them is despite it having been paid immediately.
I feel like I have been completely ripped off and effectively paid for nothing but headaches and a waste of time.
It's worth paying a bit extra for a higher level of service. I can honestly say I'd have been better off going it alone with a spreadsheet."