I've been with Crunch for two years and whilst there appears to be a reluctance to dumb things down once I explain how little I understand about finances the team are happy to help in the simplest of terms thereby reducing the stress and anxiety. There app and website are easy to use, they have to be for me to be able to use them, but they are still powerful tools which enable the business to run day by day. I would highly recommend Danny who was my account manager for a period of time as he resolved many issues I had and was always willing to go the extra mile such as entering my credit card statements manually as there is an issue with uploading them from HSBC.