Booking the cruise was straightforward and we met all the terms and conditions and paid them all the money. But the moment coronavirus broke out it was all very different, requests for information about a refund for the cancelled cruise met a brick wall. Emails not replied to or just bouncing back, phone numbers ringing out for ever or becoming unobtainable. They are now not adhering to their own terms and conditions, we would never consider booking with them again.
4 years ago
Cruise Direct has a
4.7
average rating
from
343
reviews
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