We met a difficult problem on our booking WOR-53490. We need to change a passenger’s name on our cruise NCL Spirit sails on 14/6/19. One of our friends Chao Lan’s son was serious injured in Taiwan. She has to cancel this holiday to look after her son. We found a friend to replace her but the price is £794. We were told the amendment was £50 in Feb. Please have sympathy to Chao Lan. She nearly lost her son. She had to lost a big amount to cancel her Taiwan - UK flight. Please help her not to have to pay this high price for giving up her cruise holiday. Please. Please. Please