HI TO YOU IT WAS NOT CRUISE 118 FAULT BUT MSC THEY TOLD CRUISE 118 THINGS THAT WERE NOT TRUE,WE WERE TOLD THAT WE DIDNT NEED ADAPTERS BUT WE DID?I HAD TO PAY£40 FOR ONE ON THE SHIP,BUT CRUISE 118 HAS BUT THE £40 IN MY BANK AND THEY GAVE ME £150 FREE CREDIT ON OUR NEXT CRUISE VAL WAS VERY HELPFULL AND POLITE SORTING THIS OUT, MSC WAS AWFULL THE STAFF WERE GREAT THE BFOOD WAS GOOD BUT THE COMPANY JUST STANK?THEY DIDNT CARE ABOUT THE PEOPLE WE WILL NEVER SAIL WITH MSC AGAIN ONE NIGHT WE PHONED UP FOR 2 BELL BOYS TO PUSH US TO DINNER FOR 6.30 6.45 CAME AND WENT 7.PM WE PHONED AGAIN 10 PAST 7 THEY CAME?THEY CLOSE THE DOORS AT 6.45PM AS THEY HAVE 2 MORE SITTINGS,BUT WE GOT ON WELL WITH THE BOSS AND HE KNEW WE WOULD BE LATE?