I have booked with 118. They said they would send confirmation by post. As i have no Printer. They sent it by email no postal confirmation received. I have phoned them last month I booked in May 2018. I told them documents had not been posted to me. After this they posted the confirmation documents. I am due to cruise March 1/2019. I now have to trust them to post my tickets to me. After all they charged me £12 for this service. Also there was no single cabins left on Britannia when i booked even though it was in May 18 when i booked. I have paid the same as 2 people going on the same cruise as me i have no on board spend. Which couples will get. I asked for a single cabin, It says i requested a queen bed. I did not request that. I wanted a single bed and a single cabin. Now i am getting a small cabin with two single beds pushed together. so P&O can say its a double. I get no single sub. I have still to take the cruise. I asked what airline i was with on the phone to them last month they did not know. I have looked up the flights going out on the day and times and it is Virgin Adlantic going to my destination . How come 118 dose not know yet.