Despite being a loyal customer for several years and having spent tens of thousands of pounds with Cruise 118 I will never use this company again. My request for a quote for this year's booking has been dealt with terribly, passed from consultant to consultant as the first one didn't have time to deal with me! The second didn't deliver on 3 promises to call me back to discuss my cabin requirements and the call I was promised I would get from a manager to discuss my complaint has never been delivered on either. Never again Cruise 118, I will give my business to a company that values it in future