Absolutely disgusted that I have effectively been missold a cruise and now find due to misinformation from your agent that I stand to lose £800 on non refundable flights. A booking I would not have made had I been given that information + huge amendment fees trying to book a cruise more suited to our needs. I have never felt pressured by Cruise118 to book in the 4 years I have booked through you. Now through a basic costly mistake on your agents park I am potentially losing over £1000 pounds. If you cannot sort this out I will never use Cruise118 again. I booked two cruises in 2022 and this was the first of quite possibly another 2 in 2023. Obviously profit appears to be more important than Customer value.