Booked our Christmas Caribbean 2021 cruise in November 2020. Selected our cabins and paid extra for upgraded package. Paid the holiday in full, now our cabins have been changed by the cruise company and we are 9 decks apart from our family! We are due to depart in 4 weeks time and are still trying to sort this and cannot get any answers from anyone. We have been cruising for over 20 years and have never been treated like this, nobody seems to care now they have our money.
2 years ago
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