Company is just terrible, First I was unable to log in for a few days, that was the first red flag, after sending an email 3 days ago, I still have not had a reply, second red flag, after finally managing to get a forgotten password request back (automated though) I was able to log in, only to find they cannot determine my credit score, also that the service is virtually non-interactive, just the details you put in when you signed up, that was red flag no. 3 and finally the 4th was that in order to cancel your account YOU MUST EMAIL THEM, thats right, there is no cancel membership button with these guys for some reason other than they want people to forget or not be able to find it or even worse, not bother because the process is long winded. Please please do yourselves a favour, I only used this because it was in tandem with a deal I took up from something else, but do not use this website ever, do your research and use one of the more reliable and popular credit score agents. If my account is not cancelled in the next 27 days (time before free period ends) then I will be taking legal action. Update; as per requested by credit angel, I am adding to my review to say I don’t appreciate after having to complain loudly to make sure I am not charged for an awful service, for someone to email me asking me to change my review since ‘the situation has been resolved’ it may have been resolved, but way later than it should have been, contacting the company should be way easier and I stand by my words of ‘do not use this company’, in the future, I’d advise that they don’t ask ‘customers’ to change thier review unless they are sure that said customer is even happy with the service received, because I could have just left my review at how it was, but they prompted me to add this.