They make it very difficult to cancel your subscription. The only way to do so is to call; I was left on hold for 20 minutes only for the line to go dead. When I did get through to an agent I was interrogated as to why I wanted to cancel, pressured to listen to all the 'great offers' I'd be missing out on and told it takes 48 hours to process the cancellation!? When I asked for some sort of assurance of cancellation I was informed they're unable to offer anything other than verbal confirmation. Here's hoping I receive a cancellation email soon as I'd hate to go though the whole process again. Having read other reviews on here, I'm not sure it'll be so easy.