The gin is wonderful. BUT: 1. The delivery time promised is frightful,. sometimes 10 days, sometines part delivery sometimes ripped packages. Royal mail is NOT the best.
2
I once was able to access my account, but it is now restricted. I therefore do not know an actual amount that I spend, when it will correctly arrive (except receiving changed dates from Royal Mail). Only available from my Bank, but no details.
3
I have tried many times to send a message to you, but this is never possible. This is a shame. Your gin prices are high, and I would accept that it should be reciprocated by giving some respect to your customers - especially your constant quotes of fast delivery..
4
I received a small package containing 4 small tins of tonic water. Why?
I will not give up my membership, because I think you are better that this. Two more members who wish to remain nameless have also experienced similar problems, and I would like to see some improvement. You are worth it, I believe.
Sincerely,
Leslie J Dalton
4 Rainham Road, Rainham, Essex, RM13 7RR.
5 months ago
Craft Gin Club has a
4.8
average rating
from
6,361
reviews
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