It is difficult to rate as I was very unhappy with the online booking as encountered a problem with the payment which resulted in my credit card being frozen which I then had to sort out. I have never had that difficulty before and my company identified the problem as with your service.
However, I was very happy with the telephone response from customer services. Tony responded to my phone message, left a voicemail message and when we did speak, she resolved the issue promptly. She was helpful and very pleasant to deal with.
2 years ago
Country Hotel Breaks has a
4.7
average rating
from
1,904
reviews
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