I was pretty clear on what I wanted in terms of spec having spent many years planning the perfect van for myself and the family. Right from the get go Nathan was just brilliant, happy to share his experience of products ( and boy he has some knowledge to share) but not pushing anything on us ,just simply "if you want it done that way no problem" and that just sums the team up nothing if a problem. I had some pretty specif modifications and they went out researched and came back with solutions. Advised me on their thoughts and quickly the spec sheet was completed although I did keep making changes trough the process but again they just adapted as we went through. The main thing in this build for us was a R&R bed on a rail system, very few companies in the south do this - or do it properly. We came down during the build to test the layout (we carry quite a few bikes) again a few changes had to be made to the specification and this was worked through with their whole team, fitters, electricians. The van is perfect for us and finished to such a high standard I can't recommend Nathan and his whole team enough. Having spent 5 years planning, researching, speaking to fitters in the south I think you'll be hard pushed to find a better firm to fit out your van.