I was pleased with the products I received. There was a hitch with one item, but when I raised this with the customer service team they were polite and understanding in their approach. They responded the same day and resolved the issue efficiently and to my satisfaction. In times where online ordering is an unknown in terms of understanding who you're dealing with, it is immensely reassuring to know there is a human team there to help if you need them. I was really pleased with the service I received, specifically from Tia, and how they handled my queries. Much appreciated.