Awful from start to finish they don’t have there own engineers they use local guys, so it’s in their best interest to absolutely take the mick with the work and claim more hours. Use British Gas or worcester boiler insurance instead they have the own engineers !!! Had an engineer out to check issue with the boiler, which was switched off when he came. I switched the valve off as the boiler was not working. Totally safe. After switching the gas back on He couldn’t figure out what was up with it. So instead of leaving it as it was. He went outside and actually cut the gas pipe and cut it off for no reason whatsoever had Worcester boiler insurance come out and they said there was absolutely no need to do that whatsoever. If he felt it was unsafe all he had to do is just switch the valve off which I had already done, but instead he went out and physically cut the gas pipe off and capped it. Left my house with no gas to cook on and I already had no heating will never ever use OVO or corgi ever again go with British Gas or Worcester boiler insurance. Instead they have their own engineers they’re not on a timesheet they get paid the same, regardless of how long they are there. I have now cancelled corgi insurance and on top of that they charged me £120 absolute scam. Like I said if you’re gonna use local guys ring them yourself and get it done instead of paying corgi.