How would you rate
"Was left with no heating or hot water for over a wk after their eng came to do a service and found a fault with flue gasses and isolated the gas supply asked why he couldn’t fix it he said he only got paid for the service
A few days later another eng arrived,stripped the boiler and said he couldn’t fix it because the repair was to the flue and that was beyond his remit
When asked what happens now he shrugged and said I would have to get someone in to fix it
I contacted a local heating eng who had a look ordered the parts and had it up and going the following day
For his service and parts it cost me £300 over and above the annual fee to corgi
There response was the couldn’t pay for a non reg corgi engineer
I then cancelled my policy and told them how happy I was with the service they had provided NOT"