I queried the product immediately after delivery, with customer services. They advised everything should be well. I then tried the unit, my worries were immediately realised. Again I contacted customer services, and was told I couldn't return the product, as I had used it. I then sold the unit on, fully informing the buyer with an accurate description of the products features. The description of the air conditioning unit was misleading, if not completely falsified. It didn't have an oscillating fan, it was extremely loud, and it certainly wasn't a Toshiba. But oh, possibly a Toshiba compressor.