I was looking for van insurance and had recently put a private reg on my van. Your systems didn’t pick up the new reg even though DVLA was fully updated. A member of your team advised me to enter the old reg online and change it over with the insurance which I did. The insurer then charged me £17 for the privilege even though I changed it immediately. They’re not saying I have to claim it back off you. I messaged on twitter but got no response. Why couldn’t I have entered the correct reg and enter vehicle details manually like everyone else
4 years ago
Confused.com - Van Insurance has a
4.7
average rating
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