The poorest experience I’ve ever had ordering anything online (and I order a lot).
I don’t like writing bad reviews. Like most, if not all other customers, I simply want good service and a good quality product. Then I can post a positive review. Simple.
In this regard, Compadvance couldn’t be worse.
Here’s the summary:
I ordered an item. Email comes with confirmation of postage, but they clearly didn’t have the item in stock. They admitted this over the phone and apologised.
They promised to send it to me via express mail immediately thereafter, but never did (despite asking for a tracking number dozens of times) and then fobbed me off with all kinds of stories about warehouses, suppliers, shippers, delays, etc.
I asked for a refund. They haven’t paid me back. It’s been well over a month.
How hard can it be to simply issue a refund and apology?
I’ll be following this up legally.
3 years ago
Compadvance has a
4.8
average rating
from
1,357
reviews
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