Bought an all in one HP computer costing £1200 in mid October 2017, had problems from day one, contacted Kyle from Compadvance and took his advice on updates, which did not solve the problem of the PC constanly crashing, I accepted his further suggestion and waited for ten days for a dongle to arrive from HP to put the PC back to factorty settings, not being computer literate I employed an IT engineer, after which the PC worked for a couple of days then started crashing again, by this time early November I discovered that Compadavance had taken a second payment for another £1200 from my credit card for the same item, this was eventually repaid after I contacted the Barclaycard, the problems continued and I employed a second IT engineer who was unable to resolve the issues. I then offered to buy another PC from Kyle offering a full payment and have hime credit me on the faulty unit on it's return, this he has declined only offering me a return to HP for repairs leaving me without a computedr for a further two weeks or more, he has since refused to phone me back on several occassions and returns any e mails very late with the result of me taking legal action. I have noticed that other customers have had similar issues.