I attended a CCNA workshop at Commsupport Networks as a complete rookie. Prior to my first day I had never touched a managed switched, I was clueless about the OSI model, and, to cap it all, I thought a Cisco router was the same thing as the cheap router I had at home. Yet within a year of my first workshop (even though most of the year was spent on my non-networking related day job) I became CCNA certified and was offered a new job by a leading IT managed services provider to join their team of Network Engineers. I’m now (exactly a year since my rookie experience) configuring both Cisco and Juniper devices as a network engineer with Easynet, a leading carrier integrator and networking solutions provider. Contrary how it might seem, I was a slow learner. There are some skills I have quickly picked up in life; but networking was not one of them - I had to work hard. But Commsupport Network’s training material was excellent. I believe that's what made the difference. I went through their lab manuals using their training kit machines (and sometimes GNS3) and repeated the CCNA and security workshops several times until I got it. At the end of my training I reckon I spent more time with Joe than he did with his wife! In my opinion, for what they provide, Commsupport Networks is probably the best Cisco networking training provider in the UK. I am certain that I would not have had this level of quality training and support from any other training provider anywhere else.