I have worked in IT for some time, but not on the technical side. I finally decided to find out what is really involved in networking, with a view to changing track. I attended the Introduction to Networks course and then the CCNA. Joe explains concepts in a simple fashion and instills in you that you can get to grips with all aspects of the course (sub-netting!), if you put the effort in. He will revisit any topic if he feels it is not understood by everybody. Everyone attending is giving up their time and money to learn and you don't feel intimidated to ask a question. The overall package provided by Joe offers real value for money. I would recommend training with Joe to anyone and hope to return at a future date, once I've worked my way through the generous amount of resources provided.............