Although ordering quality and delivery were excellent I received the wrong size envelopes
Posted 5 months ago
We're sorry to see this. We have checked back any customer correspondence and cannot find any record of a request to swap over the envelopes, which, of course, we would have done immediately if we were made aware of an issue.

We have a double check order processing system in place which renders incorrect sending of sizes as virtually impossible, it may just be a case of mistaken size ordering for the intended use of the 10 envelopes, but more than happy to discuss this if you would care to contact us with the query.

We are always available on livechat or contactable by email or telephone to make sure you get the perfect stationery for your intended use, as with so many colours, sizes and finishes available direct from stock, sometimes a quick call to one of our friendly and knowledgeable experts will solve any queries.
Posted 5 months ago
Colour Envelopes is rated 4.94 based on 1,369 reviews

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Alice, Customer Support

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