On 6th July 2020 Collect+ driver Manatt Sulieman incorrectly took our DHL parcel (consignment number 51017430483675) from the Budgens Woking Chertsey Road (GU21 5AB) service point shop. We enquired multiple times with Collect+ in writing, however did not receive any sensible reply. We will be submitting a crime report with the Police giving their driver's name as a suspect of theft. It is truly frustrating how impossible it is to contact any Collect+ Support at their phone lines, which are more than useless. It is your diver's fault and so we will not accept any response telling us "your tracking is not valid Collect+". It is not valid because your driver took or stole a DHL parcel from us!