Having seen a vehicle on the website (21 December 2022). A red suzuki swift (MH68YPW)Auto. I called Colin appleyard Keighley and Matthew Butterfield dealt with our enquiry. The car had just come in and was at the Ashton dealership. We arranged a time Wednesday 28th December to view the car. We were told it might not be there but would try. Anyway it was and we inspected the car and went for a test drive and it exceeded our expectation. We had a 10 year old Nissan micra Auto. We had a conversation and agreed a price and sealed the deal. We were shown all the controls lights wipers etc. We arranged a mutual day and time for handover. Matthew did all the hard work we taxed the car online. Also the v5 certificate was done online. We were given 2 keys one each. We were asked then if we would like chocolates or wine. Unfortunately due to being diabetic we had to decline. I did ask if flowers could be a possible alternative. We were then given one last explanation of the controls Matthew even set my phone to work. Overall the process was easy and were told everything that was happening. Matthew made us feel at ease and we were not pressured into getting things we didn't require. Other than that the whole process was very easy. Alison and Jonathan Gill.