The aftersales service at the Huddersfield branch in my case was non-existent I purchased my vehicle paid in full was not shown how to use the controls or had the service plan explained. I had to telephone the branch as there was a slight fault in the body kit I did not recieve a follow up call as promised to get the vehicle booked in. I booked in the vehicle for more than 2 weeks in advance for the 17th of December on the 16th I was teleohoned and asked if I could take the car myself to the body shop as you were short staffed I was more than put out by this, however having pointed out I still was not 100% confident with controls was advised that's no problem you just drive o n here and someone will show you. On the morning I decided to call the branch as although the post code of the body shop had been sent to me I required more concise instructions. I spoke to Christian and he said do you have sat nav I said no, he said " well I dont know how I am going to tell you then" I asked where do I come off the ring road he said " you haven't said where you are coming from" I asvised him he hadn't asked he replied "do you want the directions or not" I asvised I come from Halifax and do not know Huddersfield very well and just need to know how to get there and then would come back to the branch for him to show me the controls he advised he was the only salesman in so wouldn't be able to guarantee this as if he was with a customer he wouldn't do it. I then asked to speak to a manager and spoke to Steve expressing my concern 1, I did not agree that I should be driving all over forypu to rectify a fault that should have been picked up before it was handed over and secondly Christian's attitude. He then took over and sorted things out for me. It has left a really nasty taste in my mouth as I feel once you had my money ypu forgot I was a customer. I might have bought a service plan but have no idea of the cost as this was not explained.