Received my box.
They had either sent the wrong item or didn’t bother sending the item at all. I tried calling and emailed them about this, asking for replacements and got a generic email back saying ‘thanks for the feedback’... no offer to replace items etc.
I asked them to call me 3 more times as their number goes straight to voicemail. They sent me generic emails back with the returns address, thanks for feedback. No call attempted.
I was actually willing to carry on with the subscription if they replaced the wrong items/ sent the items missed but I am not going to beg them for their business!
6 years ago
Cohorted has a
4.2
average rating
from
2,421
reviews
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