Review of Cocosa
Ref Order Number: 28609894
Dear Cocosa Management,
how long I have to wait for the reasonable answer? On the 9th of March, 2019 I received a text on my mobile that my order was delivered, at that time nobody was at my flat. I came home after a few hours , can't find my order . I checked entrance to the building, letterbox, areas on my floor. The previous orders all the time I was finding somewhere in the building, never delivered directly to my hands.
After a few reminders sent to Cocosa's customer service, I receive a response that it could be delivered to the next building, which is a pub. I'm leaving in the apartment building on the 4th floor and I'm not going to check all the 30 flats. Also, they sent me proof of delivery, somebody in the signature section put my first name, I never use such a signature. The whole service is just a joke, please arrange a refund on my credit card and I will never use your service again."