Worst retail experience in some time. It was stated shoes fit true to size and not even close. Not sure if I would need a full sixe size and a half or 2 sizes down. Shoes also quite wide. I own over 100 pairs of shoes with a 1/2 of the size I ordered so I know the information on sixing was incorrect. And for my trouble I get to waste time taking multiple pictures in order to generate a return and even worse get charged $15 for the priveledge. I am interested in your exotic skin belts which should be easier to size (but I have seen belts incorrectly sized as well!) but this expereince has been so awful I am not sure I can place anoher order with your company